Mobile marketing can be a very personal marketing move for your business. It involves particular needs of your company, along with personal techniques and applications. This vast world has so many techniques, applications, codes, etc. that it can seem a bit confusing as to where you need to begin. These tips can help you make sense of the confusion.
Use dedicated short code. The can be pricey, but they insure that you keep your brand intact. Avoid shared short codes if you are a larger company. Not only because you want people to recognize your own code, but there may be some legal consequences if the other company sharing the same code abuses the system.
Make your messages relevant. This is the most important aspect of mobile marketing. A text message can be very personal and it interrupts someone no matter what they are in the middle of doing. Avoid re-purposing an e-mail. Your text message should be short and very relevant to the audience whom you are sending them out to.
Never hide who you are. Tell your customer up front what your business is and who you are. You should never send veiled or confusing messages to your customers. People begin to feel threatened when they do not understand what is going on, so if you forget to do this, you may alienate some of them.
Let people know you offer mobile marketing in every way you can. Talking about it on your blog, website, and forums will inform your customers of the program, and give them the information they need to participate. Use social networking to draw customers in, by offering special deals only available through the mobile program.
Try to set a budget and stick to it if you want to market effectively. Shooting past your budget can quickly cause your campaign to fall apart, if only because you may start to change how you handle things due to a fear of money. Work meticulously to stay within your budget for mobile marketing success.
Engaging with your customers is incredibly important in mobile marketing, so it’s a good idea if you have some line of contact open with them. Whether they can reach you via a forum, your IM handle, or by some other method, make sure you’re keeping the lines of communication open with your customers.
Have your coworkers or employees test the marketing that you send out before you send it to your customers. To get a truly unbiased opinion, you could pay an outside firm to test out your campaign.
Your mobile marketing campaign should never replace an existing campaign; it should simply complement it. You should be using mobile marketing in order to keep your current customers and/or to cater to mobile users within your market niche. Just make sure to keep your other campaigns running.
Although every marketer out there should develop a mobile marketing plan, you should never rush into this type of marketing. Just think, you’ve gone this long without mobile marketing, why would you need to instantly jump into it now? Take your time and take baby steps, working your way up the ladder.
Make unsubscribing to your text messages or e-mails an easy and painless process. Remember that just because a customer is unsubscribing to your messages does not mean they no longer wish to be your customer. If you make unsubscribing a difficult or impossible task, your customers will lose respect for your company or brand.
While mobile marketing can be a very personal marketing move for your business, it does share the main goal of helping your business grow. As you have seen in these tips, there are various approaches, but they are all created around the idea of helping you have a successful business.
